Internal Server Error (500)

Something failed on our side. The request may or may not have taken effect.

What to do

  • Retry with the same Idempotency-Key — if the original did take effect, the replay returns the existing resource instead of duplicating it.
  • If it persists, contact support with the request_id from the response body; it correlates your call with our traces end to end.
  • A 500 whose body is only {"message": …} comes from the gateway in front of the API and carries no request_id. Retry it the same way and log the UTC time and the operation; see API errors.